Diane Quest is the chief external affairs officer at Points of Light where she leads the external affairs division comprised of the marketing and communications department, the events management department, customer care and mission recognition programs. An accomplished communications professional, she brings 20 years’ experience developing and executing all aspects of marketing and communications. In her prior role at MENTOR: The National Mentoring Partnership, she successfully led a rebranding effort that increased visibility in earned media and social media and doubled registration at the organization’s annual national conference. She previously served at The Pew Charitable Trusts as a communications manager and as the national media director at the Planned Parenthood Federation of America. Diane also has experience working within the federal government as the media and legislative affairs liaison for the inspector general at the U.S. Department of State and began her career as a television journalist.